There is a major debate in the corporate community about how to use feedback and is it really effective. Clearly, there are very negative outcomes if it is done for the wrong reason or even the wrong way. However, if done well it becomes the alignment cultural platform for the entire organization. This HBR post is excellent:
“Our research and experience at the Center for Creative Leadership (CCL) lead us to a different conclusion: Feedback — both positive and negative — is essential to helping managers enhance their best qualities and address their worst so they can excel at leading.
There are several ideas in the article with which we agree: