As an executive coach I find that everyone self identifies as a poor listener. I provide a lot of training on listening to understand instead of being understood. The whole concept of being fully present and letting the other person know how important they are to you is critical. That is really hard to do with a phone in your hand, especially with the people who matter most. This post by Ashley Willis was helpful:
“Do social media and marriage mix? It’s a great question for today.
A few years ago, a friend of mine sent me an article on “phubbing,” and I read it only because I honestly had never heard the term before. When I began reading it, I quickly realized that most of us are extremely familiar with the act of phubbing-we didn’t know it had a name. So, what is it?”